Privacy Policy
At The Hunt Group, we are committed to protecting and respecting your privacy.
This Policy explains when and why we collect personal information about people who use our services, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
Any questions regarding this Policy and our privacy practices should be sent by email to info@thehuntgroup.org.uk or by writing to The Hunt Group, Pippbrook Mill, London Road, Dorking. Surrey RH4 1JE.
How do we collect information from you?
We obtain information about you when you enquire about our services by phone or email.
What type of information is collected from you?
The personal information we collect might include your name, address, email address and telephone number. It may also include your bank account details.
How is your information used?
We may use your information to:
- Process orders that you have made;
- To carry out our obligations arising from any contracts entered into by you and us;
- Seek your views or comments on the services we provide;
- Send you communications which you have requested and that may be of interest;
- Notify you of changes to our services;
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
Under the GDPR rules we process your data under the lawful basis of ‘contract and consent’. This means we use your data to provide you with services you have requested and to enable us to do business with you.
Who has access to your information?
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
Third Party Service Providers working on our behalf: We may pass your information to our third party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf. However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the services and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond The Hunt Group for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of fraud or other crime.
Third Party Product Providers we work in association with: We work closely with various third party product providers to bring you a range of quality and reliable products and services. When you require products to be delivered to site, the relevant third party product provider will use your details to provide you with information and carry out their obligations arising from any order placed through The Hunt Group.
We may transfer your personal details to a third party for issue of guarantees or safety certification.
Your choices
You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about the services we offer then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information.
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email: info@thehuntgroup.org.uk or telephone on 01306 887568.
How you can access and update your information
The accuracy of your information is important to us. If any information we hold is inaccurate or out of date, please email us at info@thehuntgroup.org.uk or telephone on 01306 887568.
You have the right to ask for a copy of the information The Hunt Group hold about you.
Security precautions in place to protect the loss, misuse or alteration of your information
When you give us personal information, we take steps to ensure that it’s treated securely.
Non-sensitive details (email address etc.) are transmitted normally over the internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.
Review of this Policy
We keep this policy under regular review. This Policy was last updated in January 2022.
